How we handle your information

Information you choose to provide

When you submit a custom print request, the form asks for your name, email address, project description, approximate size, colors, needed-by date, and pickup or shipping preference. You may also provide a phone number, reference URL, and approximate budget.

How we use it

We use your information to review your idea, respond to your request, ask follow-up questions, prepare a quote, and communicate about any order you choose to place. Submitting the form does not place an order or collect payment.

How the form is delivered

The website sends form contents by email to sales@onceuponalayer.com. The website does not save submissions to a database or accept file uploads. Email systems may retain messages according to their normal operation and policies.

References and sensitive information

The form accepts a reference URL. Reference files can be shared after we reply. Please do not send passwords, payment card numbers, government identification numbers, medical information, or other sensitive personal information through the form or by email.

Sharing

We do not sell the personal information submitted through this website. Information may be handled by service providers needed to operate website hosting and email. We may also disclose information when required by law or when necessary to protect rights, safety, or the website.

Cookies and analytics

This website does not use analytics, advertising trackers, or cookies. It does not include third-party scripts.

Your choices

You can ask a question about your information or request deletion of an order-request email by contacting sales@onceuponalayer.com. Some information may need to be retained when required for legal, tax, security, or transaction records.

Contact

For privacy questions, email sales@onceuponalayer.com.